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Terms and Conditions of Use

Last updated: 2026-03-15

Mandatory pre-contractual information pursuant to Romanian GO 34/2014 on consumer rights in contracts with professionals. Please read these terms before making a booking.

1. Parties and Operator Identification

These Terms and Conditions govern the use of the sezlong.online platform (hereinafter "Platform"), operated by [REDACTED], registered at [REDACTED], [REDACTED], [REDACTED], Romania, trade register no. [REDACTED], tax ID [REDACTED], email: contact@sezlong.online, phone: +40750443490 (the "Platform Operator").

"User" means any natural person with full legal capacity or legal entity accessing and using the Platform. "Consumer" means a User who is a natural person acting outside their professional or commercial activity.

2. Definitions

  • "Platform" — the sezlong.online web application and related services
  • "Booking" — the beach equipment rental contract concluded through the Platform between User and Beach Operator
  • "Beach Operator" — the natural/legal person managing a beach registered on the Platform and providing equipment
  • "Service" — the electronic intermediary service provided by the Platform Operator, within the meaning of Law 365/2002 on e-commerce
  • "Booking Code / QR" — the unique identifier generated upon booking confirmation, sent via email

3. Nature of Service — Electronic Intermediary

The Platform Operator provides exclusively an electronic intermediation service between Users and Beach Operators, as an information society service provider under Law 365/2002 on e-commerce. The rental contract is concluded directly between the User and the Beach Operator. The Platform Operator is not a party to the rental contract, does not own the equipment, and is not liable for the quality of services provided by the Beach Operator.

4. Account Registration

The User can create an account by providing an email address and password, or through third-party authentication (Google, etc.). By creating an account, the User declares that: they are at least 18 years old or have legal guardian consent; the data provided is accurate and complete; they are authorised to use the service.

The Platform Operator reserves the right to suspend or delete accounts that violate these Terms, with prior notice to the User where possible.

5. Booking Process and Contract Confirmation

The booking process includes: selecting the date, equipment type, and location; real-time availability check; order confirmation; receiving email confirmation with Booking Code and unique QR code. The rental contract is deemed concluded at the moment the email confirmation is sent to the User.

Prices are displayed in RON and include VAT pursuant to applicable Romanian tax law. The applicable price is the one displayed at the time the booking is completed.

6. Right of Withdrawal (GO 34/2014)

As a Consumer, you have the right to withdraw from the distance contract within 14 calendar days of the conclusion of the contract, pursuant to Art. 9 of Romanian GO 34/2014.

Exception (Art. 16(l) of GO 34/2014): The right of withdrawal does NOT apply to contracts for leisure services or recreational activities where the contract provides for a specific date or period of performance. Consequently, bookings for specific-date sunbed rentals are not subject to the 14-day right of withdrawal after booking confirmation, but rather to the Beach Operator's cancellation policy.

The cancellation policy is displayed on each beach's page at the time of booking.

7. User Obligations and Liability

  • Provide accurate, complete, and up-to-date information
  • Not use the Platform for illegal, fraudulent, or immoral purposes
  • Not attempt to gain unauthorised access to Platform systems
  • Comply with the specific regulations of each partner beach
  • Maintain confidentiality of access credentials

8. Limitation of Liability of Platform Operator

As an electronic intermediary, [REDACTED] is not liable for: the quality or availability of beach equipment; weather conditions or beach access; losses, theft, or damage at the beach; failure by the Beach Operator to fulfil contractual obligations; service disruptions caused by force majeure, cyber-attacks, or technical factors beyond its control.

To the extent permitted by law, the Platform Operator's total maximum liability to the User for any claim related to Platform use is limited to the value of the booking in question.

These limitations do not apply to damages caused by intent or gross negligence, personal injury, or any other cases where law prohibits exclusion or limitation of liability.

9. Intellectual Property

All Platform content elements (design, source code, graphics, logos, texts, databases) are owned by or under exclusive licence to the Operator and are protected by Law no. 8/1996 on copyright and related rights and applicable EU legislation. Reproduction, distribution, or use without prior written consent from the Operator is strictly prohibited.

10. Personal Data Protection

We process your personal data in accordance with GDPR (Regulation (EU) 2016/679) and Law no. 190/2018. Full details in our:

11. Security

The Platform implements appropriate technical and organisational security measures. The User must immediately notify the Operator at contact@sezlong.online if they suspect unauthorised access to their account.

12. Third-Party Links and Services

The Platform may contain links to third-party websites. The Operator does not control and is not responsible for the content or privacy policies of those sites.

13. Dispute Resolution — ADR and ODR

In the event of a dispute, please contact us in the first instance at: contact@sezlong.online. We undertake to respond within 15 working days.

If the dispute is not resolved amicably, the Consumer has the right to use:

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with Romanian law, including the Romanian Civil Code, Law 365/2002 on e-commerce, GO 34/2014 on consumer rights, and applicable EU legislation.

Any dispute not resolved amicably or via ADR shall be submitted to the competent courts of Romania. The mandatory consumer rights provided by the law of the Consumer's country of residence are not affected.

15. Modification of Terms

The Operator reserves the right to modify these Terms and Conditions. Registered Users will be notified by email at least 30 calendar days before substantial changes take effect. Continued use of the Platform after the notification period constitutes acceptance of the changes.

16. Miscellaneous

If any provision of these Terms is declared void or unenforceable by a competent court, the remaining provisions remain in force. These Terms constitute the entire agreement between the parties regarding their subject matter, superseding any prior understandings.

17. Operator Contact Details

[REDACTED]
[REDACTED], [REDACTED], jud. [REDACTED], Romania
CUI: [REDACTED] | Reg. Com.: [REDACTED]
Email: contact@sezlong.online
Phone: +40750443490
Web: https://sezlong.online

These terms are compliant with: Romanian Civil Code (Law 287/2009), Law 365/2002 on e-commerce, GO 34/2014 on consumer rights, GDPR (EU Regulation 2016/679), Law 190/2018, EU Regulation 524/2013 (ODR), GO 38/2015 (ADR).